Privacy Policy

At Trade Constructions, we are committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose and store your personal information when you interact with our website or engage our services.

1. What Personal Information We Collect

We may collect the following types of personal information:

Full name
Contact information (email address, phone number, residential or business address)
Project details or property information
Photographs or documentation provided for quoting or reporting purposes
Payment and billing information
Any other information you choose to share with us (e.g. feedback, enquiries)

We do not collect sensitive personal information unless it is reasonably necessary for the provision of our services and you have consented.

2. How We Collect Personal Information

We collect personal information through:

Contact or quote request forms on our website
Phone calls, emails and direct messages
On-site consultations and inspections
Online lead forms (such as Google Ads)
Cookies and website analytics (see section 6 below)

We aim to collect personal information directly from you. However, we may also receive information from third-party platforms if you have given them permission to share it with us.

3. Why We Collect Your Information

We collect your information to:

Provide you with building, renovation, inspection or consultation services
Respond to your enquiries and provide quotes
Schedule and manage site visits or inspections
Deliver reports, invoices and project updates
Improve our website, services and client experience
Comply with legal obligations (e.g. taxation, safety regulations)
Send promotional or educational content, if you have opted in

You may opt out of receiving marketing communications from us at any time by using the unsubscribe link or contacting us directly.

4. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. Your personal information may be shared with:

Subcontractors or suppliers engaged on your project
Professional advisors (e.g. accountants, legal representatives)
Our website or marketing service providers
Government or regulatory bodies where required by law

We take reasonable steps to ensure these third parties comply with Australian privacy laws.

5. How We Store and Protect Your Information

We store personal information in both digital and hard copy formats using secure systems. We take reasonable precautions to:

Protect your data from unauthorised access, disclosure, misuse or modification
Keep data accurate and up to date
Destroy or de-identify data once it is no longer needed, where appropriate

Despite our efforts, no method of transmission or storage is 100% secure. You provide your personal information at your own risk.

6. Cookies and Website Analytics

We use cookies and analytics tools (such as Google Analytics) to collect non-identifiable data about how users interact with our website. This helps us improve website performance and user experience.

Cookies may collect information such as:

Browser type and device
Time and date of visit
Pages viewed and time spent on each
Referring website or source

You can disable cookies via your browser settings, but doing so may affect functionality on our website.

7. Accessing or Correcting Your Information

You may request access to the personal information we hold about you at any time, or request corrections if you believe it is inaccurate or out of date.

To make a request, please contact us using the details below. We will respond within a reasonable timeframe and may require verification of your identity.

8. Contacting Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at:

Trade Constructions

82a range rd west pennant hills
Email: tradeconstructionsyd@gmail.com
Phone: 0419 884 916

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations. The updated version will be published on our website with the effective date.

We encourage you to review this policy periodically.

Let me know if you’d like a Terms & Conditions page or a short summary version for a footer or lead capture form.